The Charter of the French language and its regulations govern the consultation of English-language content.

Exams and certifications
Training courses

Action Service (in-person)

Presentation

Field

Restaurant services

Format

Online
In-person

Language

French
English

Duration

3 h 30

Cost

$95

For responsible service of alcoholic beverages

Service in Action training course, which is offered in collaboration with Éduc’alcool, is an indispensable asset for any professional who works in an establishment where alcohol is served. Focussing on responsible service of alcoholic beverages, it will give you all the tools you need to recognize, prevent and act in situations related to alcohol abuse. 

This training course is intended for: 

Owners and managers of licensed establishments (restaurants and bars) and their staff


Objectives

This training course will allow you to know the obligations and legislations that govern the service of alcohol. It will also provide you with help in taking preventive action with intoxication or impending intoxication.

Content
What you will learn

  • Responsible service and society’s influence on alcohol consumption
  • Legal responsibilities
  • Responsible service of alcoholic beverages: sanctions and examples
  • Effects of alcohol
  • Recognizing the signs of intoxication
  • Drinking and Driving
  • Alcohol and Gambling
  • Intervention strategies: preventing
  • Intervention strategies: reacting
  • Conclusion – Toolbox

Conditions

  • Training course offered in English and French
  • Practical content including prevention and intervention strategies
  • Delivery of a certificate at the end of the training 

Cost

$95 per person (plus travel expenses)

This training course is also available for private groups. Contact us for more information.

Corporation tax credits 

All ITHQ training course costs are eligible for the Employee training tax credit. They can also be recognized under the Act to promote workforce skills development and recognition. For more information, contact Revenu Québec.


Dates

Upcoming date.

Sign up to the waiting list below

Subscribe

Any questions?

514-282-5115, option 2
or toll-free at 1-800-361-5111, ext. 5115

Receive our promotions and news by email