Duties of a hotel receptionist
- Welcome, inform and answer customers’ questions
- Make and manage customer reservations
- Manage customer arrivals and departures
- Communicate with the teams in place to ensure the cleaning of the rooms
Qualities of a hotel receptionist
- I enjoy working with the public.
- I like helping people.
- I have good communication skills.
- I’m thorough and organized.
- I take care of my outward appearance.
- I am patient and empathetic.
- I am bilingual or multilingual.
- I’m resourceful and have a good sense of leadership.
Required experience and training
- You could work part-time in this type of position during your studies or internships.
- Training is not a prerequisite for this position. However, the types of training offered by the ITHQ will give you access to better job opportunities and help you progress in your career faster.